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Shipping policy

SHIPPING POLICY

Effective Date: 21st July 2023

Welcome to Art Solutions. This Shipping Policy ("Policy") outlines the shipping terms and conditions for orders placed on our website [artsolutions.la], which is powered by FASTFRAME USA Inc. ("we," "us," or "our"). By placing an order on our website, you agree to be bound by this Policy. If you do not agree to this Policy, please do not place an order.

1. Shipping Methods:
a. Domestic Shipping: We offer shipping within the United States.
b. International Shipping: At this time, we do not offer international shipping.

2. Order Processing and Delivery:
a. Order Processing: Orders will be processed within 7 business days from the date of purchase.
b. Shipping Time: Shipping time will vary depending on the shipping method selected at checkout. Standard shipping may take 10 business days, and expedited shipping options may be available for faster delivery.
c. Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to track the status of your delivery.

3. Shipping Fees:
a. Domestic Shipping: Shipping fees for domestic orders will be calculated at checkout based on the shipping method selected and the destination address.

4. Shipping Address:
a. Accuracy: Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or undelivered packages caused by incorrect or incomplete addresses provided by the customer.

5. Delivery:
a. Signature Requirement: Some orders may require a signature upon delivery for security purposes.
b. Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect or incomplete address provided by the customer, we will attempt to contact you to correct the address. Additional shipping fees may apply for re-shipment.
c. Damaged or Lost Packages: In the rare event that your package is damaged or lost during transit, please contact us at [contact@artsolutions.la] immediately, and we will work with you to resolve the issue.

6. Shipping Delays:
a. Unforeseen Circumstances: We are not responsible for shipping delays caused by unforeseen circumstances, including but not limited to natural disasters, inclement weather, or carrier-related delays.

7. International Shipping:
a. Customs and Duties: For international orders, customers are responsible for any applicable customs duties, taxes, or fees imposed by their country's customs authorities.

8. Changes to this Policy:
We may update this Policy from time to time. Any changes will be posted on this page, and the effective date will be stated at the top.

If you have any questions or concerns about this Shipping Policy, please contact us at [contact@artsolutions.la].

Thank you for choosing Art Solutions!

Kindest regards,
Art Solutions Team
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